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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reyna Bastiaanse

May 31, 2023

5  out of  5
rating by Reyna Bastiaanse
"I am so happy with the excellent customer service I received from Sydney and her team. They are very knowledgeable and we’re able to answer my many questions! I am beyond pleased with how patient and friendly everyone was. James and Brenda have been very responsive to all of my insurance needs, highly recommend!"
We responded:
"Thank you, Reyna, for your kind words about our team. We are happy to have you with our agency and always available to assist you!"
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carmen segoviano

February 9, 2023

5  out of  5
rating by carmen segoviano
"Everyone at Sydney Frangieh’s office is always nice and helpful. They always go above and beyond to provide excellent service. Brenda helped me with my life insurance policy, she sent me many quotes and explained the pro’s and con’s of each policy. Overall I am super happy with Sydney as my agent and her team."
We responded:
"Thank you, Carmen for your 5 star review and sharing your experience working the Brenda!"
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Michael Olson

February 8, 2023

5  out of  5
rating by Michael Olson
"Sydney and her team are always very responsive to queries and one of the few insurers willing to write in Lamorinda."
We responded:
"Thank you, Michael. We are thrilled to be your State Farm Agency and always happy to assist you!"
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Roxy Nielsen

January 18, 2023

5  out of  5
rating by Roxy Nielsen
"Sydney is simply THE BEST! What I loved about working with her is her transparency and honesty. She walked me step by step (so patiently) and answered the million of questions I had. The partnership and honesty made me feel calm and informed. I recommend Sydney to anyone and everyone with absolutely no reservations. 5/5 Sydney is the best!"
We responded:
"Roxy thank you for your thoughtful review. It was a pleasure helping you select your policies. We are excited to have you on board and here for you whenever you need us!"
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Cady Rutherford

January 14, 2023

5  out of  5
rating by Cady Rutherford
"This place is great! I needed a new agent when I moved here from out of state and Sydney and the rest of the staff have been so helpful. Everyone here is so knowledgeable and friendly. It's made the switch easier than I could have imagined. I highly recommend Sydney and this office for all your insurance needs!"
We responded:
"Cady thank you for this great review! We are thrilled to have you back in California and honored that you chose us to help you with the transition. - Sydney"
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Finola Fellner

October 18, 2022

5  out of  5
rating by Finola Fellner
"I called Sydnes Frangieh's office last week and Alexis answered. I was in need of immediate information quick turnover. Alexis was awesome. She was able to help me and my client and manage the request brilliantly! Thank You!"
We responded:
"Thanks Finola! Insurance knowledge runs in the family! I’m glad to hear Alexis could provide you with timely service. Enjoy the rest of your fall!"
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yazmin Buendia

August 12, 2022

5  out of  5
rating by yazmin Buendia
"Sydney F. Is the BEST! She’s Professional and a pleasure to deal with!"
We responded:
"Thanks so much, Yazmin! The team and I enjoyed working with you as well. We’re so thankful for your business! – Sydney"
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Ellie Roddewig

July 21, 2022

5  out of  5
rating by Ellie Roddewig
"Sydney and her whole office has been nothing short of spectacular. Quick to respond, available for conversations, fair pricing, and thoughtful solutions. I highly recommend."
We responded:
"Thank you so much, Ellie! You really covered all the bases here. We strive to provide prompt and professional service while putting our customers’ needs first. Have a fantastic rest of your summer."
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Chris Lun

July 7, 2022

5  out of  5
rating by Chris Lun
"Our new agent Sydney, who took over after our previous agent Rick Carter retired, did a wonderful job going over all our policies during an in-person visit. She was thorough, efficient and very personable. She went through everything to give us the best coverage at the best price. As we are retired we appreciated this extra effort."
We responded:
"Happy to help, Chris! I know switching insurance agents isn’t always easy, but I’m glad we had a chance to connect and review your coverage together. Thank you so much for the kind words! – Sydney"
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Katya Barron

May 20, 2022

5  out of  5
rating by Katya Barron
"Sydney was a joy to work with - helpful, patient, knowledgeable, and very understanding of the frustration that choosing a new policy can bring. Such a big contrast to the big insurance companies that hardly give you any attention/time of day - Sydney made sure I was aware of all the intricacies of the insurance and was comfortable making my choice. I definitely recommend Sydney to anyone!"
We responded:
"It was a pleasure working with you too, Ekaterina! We know insurance can be frustrating at times. I’m glad we were able to make you feel comfortable with your coverage. Thank you so much for the five-star review!"
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Arlene Gonzalez

April 28, 2022

5  out of  5
rating by Arlene Gonzalez
"WOW. I can't say enough good things about Sydney & her team. They are so knowledgable and really care about making sure you have the right coverage in place. Arianna has been my go to and she always gives excellent service and makes recommendations to tailor the right coverage for me. From auto insurance to life insurance - insurance has always seemed so complex but they really break things down to make sure you really understand what the coverages actual mean and how the coverages you select can impact your life!"
We responded:
"We love this review, Arlene! My team and I try to make complex insurance topics easy to digest, so it’s a joy to hear that Arianna was able to assist you. Thanks for being a great neighbor!"
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Kevin Pease

March 23, 2022

5  out of  5
rating by Kevin Pease
"Sydney Frangieh and her team were amazing! As a person with little knowledge of the insurance world, the team took the time to throughly explain to me every aspect of my quote, and went the extra mile to ensure I understood everything my money was going to which I really appreciated. They always answered my calls and really made me feel like a priority. I highly recommend Sydney Frangieh State Farm if you like to know exactly what you are paying for!"
We responded:
"Thank you so much Kevin for the great review! I am so excited that you trust us for all your insurance needs!"
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vunnie thou

February 23, 2022

5  out of  5
rating by vunnie thou
"Hannah specifically was able to meet all my needs and more! Her kindness was recognized and more than appreciated. Thank you for getting my insurance handled smoothly!"
We responded:
"Thank you Vunnie for the great review!!! I am so glad you enjoyed working with Hannah on your insurance!"
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Jerry M

February 22, 2022

5  out of  5
rating by Jerry M
"Sydney is awesome to work with. Sydney was able to get me a better deal for home insurance. My new policy cost less than what my previous home insurance provider was charging and provides more coverage. So I'm really happy about that. Sydney also helped me find a life insurance policy which has provided me with peace of mind knowing that my family will be okay if something were to happen to me. Sydney made all of this very easy to do which was great with my busy schedule. I would highly recommend those looking for insurance products to reach out to Sydney and her team. I know Sydney and her team will take care of you."
We responded:
"Thank you so much Jerry for the wonderful review! I am thrilled that we are able to help you with your home insurance, life insurance and any other insurance question you may have. Thank you so much for the recommendation and I look forward to working with you for years to come!"
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Charlie Xia

February 17, 2022

5  out of  5
rating by Charlie Xia
"Great agent! Quick response!"
We responded:
"Thank you Charles for the great review!"
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Andre Andoyan

February 8, 2022

5  out of  5
rating by Andre Andoyan
"Sydney was great! I needed to switch insurance providers and Sydney and her office were amazing the whole way through! She sat down with me and went over all my insurance needs and what the best package for me was. Insurance can be tough to navigate, and know exactly what you are getting; but Sydney took the time to explain my coverage, and the reasons behind why I may or may not need certain coverages. Everyone in the office is great and definitely makes you feel like family! 5 stars and I would definitely recommend Sydney to anyone looking for any kind of insurance."
We responded:
"Thank you for the amazing review and recommendation! It was an honor to work with you and help you find the perfect insurance coverage for you. We look forward to having you in our insurance family for years to come!"
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Christian Laubacher

January 19, 2022

5  out of  5
rating by Christian Laubacher
"Sydney was an absolutely delight to work with! Insurance has always been a nightmare for me, but Sydney and her team managed to quell all my anxieties. I am so appreciative of Sydney and will continue to recommend her to my fellow insurance-fearing friends."
We responded:
"Thank you so much Christian for the heartfelt review and recommendation. I am so excited that we were able to take the anxiety out of insurance for you!"
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Jeff Welch

January 18, 2022

5  out of  5
rating by Jeff Welch
"Sydney and her entire team were just awesome! They listened to my needs, didn’t over sell, but advised on possibilities for protection, we’re responsive, professional and most importantly friendly. Made me feel like part of the family. I’m am so pleased I talked to them about my insurance needs. Bonus, State Farm is a great carrier and they are lucky to have Sydney as an agent / representative. Thank you!"
We responded:
"Jeff, thank you so much for the amazing review! It was a joy to work with you on your insurance needs and we look forward to doing so for years to come."
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Tyler Dotson

January 18, 2022

5  out of  5
rating by Tyler Dotson
"Sydney and Arianna were both amazing to work with. They made everything very simple to understand.They are extremely knowledgeable, patient and helpful. Choosing insurance is painless when you go through this office!"
We responded:
"Tyler I am so happy that we were able to help you get your insurance set up! Thank you so much for the great review!"
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Claire Daugherty

January 12, 2022

5  out of  5
rating by Claire Daugherty
"Sydney was amazing! Incredibly personable and attuned to my needs, she made a usually annoying process painless and easy. Highly encourage anyone looking for an agent to work with her!"
We responded:
"Thank you so much Claire for the great review and recommendation! I look forward to working with you for years to come!"
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Peyton Taylor

January 6, 2022

5  out of  5
rating by Peyton Taylor
"Working with Sydney was such a wonderful experience! She is responsive and really goes the extra mile to make sure you understand everything. I didn't feel like I was pushed into buying something I didn't understand, which was a worry of mine. I would absolutely recommend her to everyone!"
We responded:
"Thank you Peyton for the fantastic review and recommendation! It was a joy working with you!"
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Sophie Dracker

January 6, 2022

5  out of  5
rating by Sophie Dracker
"Sydney is the best!! She was right by my side throughout the whole process of finding the right plan for me. She was able to break it all down in a way that helped me understand all my options and made the whole process super simple. She was very personable and professional and I'd definitely recommend Sydney to anyone looking to switch insurance or just learn more about what options are out there!"
We responded:
"Thank you Sophie for the awesome review! I am very excited that we were able to get you all set up with your insurance! We are always here if you need anything!"
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Mary Hildeburn

January 4, 2022

5  out of  5
rating by Mary Hildeburn
"Working with Sydney was an absolute breeze! She is very knowledgeable and always puts her clients before her own interest. She makes herself available and is incredibly quick to respond to any request. One thing that stood out about Sydney was her attention to take care of even the smallest details. She is very transparent and honest which is very important for me. Thank you, Sydney!!"
We responded:
"Thank you so much Mary for the kind review! I enjoyed working with you and look forward to doing so for years to come!"
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Abby McLaughlin

December 28, 2021

5  out of  5
rating by Abby McLaughlin
"Wow, talk about a good experience! I have always hated dealing with insurance, but this process with Sydney was seamless. She was incredibly responsive and set me up with a plan that fits my needs. Would definitely recommend to anybody looking for an insurance agent."
We responded:
"Thank you so much Abby for the great review and recommendation! I am so happy we were able to with all of your insurance needs!"
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Jenna Patalano

December 16, 2021

5  out of  5
rating by Jenna Patalano
"Sydney and her team were incredibly helpful with all of our insurance needs. As a military family, we move often which means our insurance needs to be updated just as often. Sydney assisted us with our renters insurance and car insurance while stationed in California. Then, when we moved out of state, she went above and beyond to help us transfer our insurance by providing us an excellent agent in our new state. She has even been extremely helpful and responsive in answering questions despite us not being in CA at the moment. I highly recommend working with Sydney and her team. You won’t be disappointed!"
We responded:
"Jenna thank you so much for the fantastic review! I am so thrilled we were able to help your family get set up with renters insurance and car insurance. Best of luck in all your adventures!"